Frequent Questions

Why should I see you?

In this day and age of the internet, everyone proclaims themselves as an expert. Health coaches do online courses, chiropractors dispense remedies and personal trainers give nutritional advice.  Misinformation, misguided nutritional and herbal advice can be detrimental – consider herb and drug interactions and polypharmacy. Self prescribing and extreme dieting has become a dangerous arena. All too often I see people with undiagnosed hypothyroidism and hyperthyroidism due to extreme diet and intense exercise. It is not about a diet, supplement, or product. It is about you, the individual, your health.

Why me: I am trained 4 years at Endeavour College of Natural Health, obtaining a Bachelor of Health Science (Naturopathy). I’m registered with ANTA & ATMS which means you are seeing a fully qualified professional. I have extensive experience in treating digestive compliants, skin conditions and thyroid issues. I have been in practice for 6 years at different clinics. I treat the cause of  why you are sick, and investigate thoroughly. I do not leave any stone unturned. My practice is a wholistic approach to get your health back on track.

What is Naturopathy?

Naturopathy is a patient centred approach based on the belief in vitalism and holism. Disease is believed to be due to the loss of vitality. The vital force is reduced by physical, mental, emotional and environmental influences. Naturopathy involves the use of herbal medicine, dietary changes, nutritional supplementation, flower essence therapy and naturopathic diagnostic techniques such as iris analysis to assess the whole person. Treatment involves the following core ideas:

  • The healing power of nature (Vis medicatrix naturae)
    In the right environment, the body can heal itself.
  • Identify and treat the cause (Tolle Causam)
    The underlying cause of disease must be removed in order to promote healing. The naturopath’s job is to identify the causes, which can include physical, emotional or spiritual causes.
  • First, do no harm (Primum non nocere)
    Naturopathy uses the least invasive treatments and the natural life force of the person is supported.
  • Treat the whole person (Holism)
    Instead of treating symptoms, naturopathy treats the ‘whole person’ by considering the body, mind and spirit.
  • The naturopath as teacher (Docere)
    The naturopath’s role involves educating and empowering individuals in taking responsibility for their own health.
  • Prevention
    Preventative health emphasizes in building health for better, healthier lives.
  • Wellness
    The naturopath strives to create wellness in the individual and support the individual while treating disease.

How long does a consultation last?

The first consultation takes 90mins, in which an in depth case history is taken to access your condition. Follow up consultations last 60mins. Herbs, supplements and dietary advice would be prescribed after each consultation.

What do I bring during my first consultation?

Bring in any tests that you have done in the past 6 months and completed forms that will be emailed to you prior the consultation. Also bring in any supplements or medications that you have been taking.

How long do I have to see a Naturopath for?

Acute conditions such as a cough, cold or flu takes a shorter time to be resolved. Chronic conditions such as Irritable Bowel Syndrome (IBS), Coeliac Disease, take a longer time to be managed and is reviewed according to the individual. Success depends on your motivation to change your diet and to adhere to the treatment plan presented to you during your second consultation. A commitment to 3-4 consultations at the start is necessary to track your progress and keep you accountable. Consultations will be spaced out between 2-3 weeks initially and gradually be scheduled to once a month.

How much does it cost?

The Initial Naturopathic consultation 90 mins ($188),  Return consultation  60 mins ($120). Remedies each consult range between $40-$120. I prescribe according to your budget, however less remedies takes a longer time to get better. Commitment to changing your diet and lifestyle is important to achieve success.  Naturopathic treatment combined with patient commitment to taking remedies and adhering to the new diet is a 95% success rate in managing your symptoms.

Are there any health fund rebates for Naturopathy consultations?

Sylvia is registered with the Australian Natural Therapists Association. Effective August 2016: You can claim for the rebates online by requesting for an invoice after payment. Please contact your insurance company for more information.

How do I book in?

The best way to book in is online at this link:

As I have limited access to my phone for appointment scheduling, I will do my best to return your calls when possible during office hours. Please contact reception at 1300 885 835 to leave your details so that I can call you back.

Do you offer Skype consultations?

Ideally the first consultation should be done in clinic, as physical examinations such as iris analysis, blood pressure reading and zinc taste test are performed. If distance is an issue, the Initial consultation can be done on Skype. Skype consultations are unfortunately not entitled to health fund rebates. Send an online enquiry of your interest and availability.

Rescheduling / Cancellations

Please provide 48 hours notice in rescheduling. Appointment reminders will be sent via text message and email reminders few days before your appointment. 3 repeated changes in the same appointment will lead to dismissal of services.

Last minute cancellations incur 40% of the consultation fee. Any “No Shows” without notification will be subject to the full consult/follow-up fees. Two “no- shows” without notification will result in a dismissal of services.